Shipping
We are busy at work handcrafting your orders with care!
Our team is small, but they work hard to build each item with as much care and attention as it deserves. As such, sometimes our lead times can fluctuate.
Please expect extended lead times of up to 2-4 weeks, depending on the product. For a lead time estimate, please contact hello@crescentmoonbedding.com.
Free shipping only applies to orders $150.00 and above and covers standard ground transit, typically a one week to ten day delivery period. Free shipping does not apply outside of the continental US, to Canada, or other to international destinations.
Please call us for specific quotes to those destinations, we are happy to help find the most efficient way to deliver to your door!
- Contact us to get a quote for expedited shipping options. Please note, these are estimates. If actual shipping cost exceeds estimates, we will contact you to collect payment for additional shipping costs prior to shipment.
- Shipments to Alaska or Hawaii ship UPS Standard or USPS Priority and the cost at checkout is an estimate. If actual shipping cost exceeds estimates, we will contact you to collect payment for additional shipping costs prior to shipment. To use a different shipping option, contact us.
- Orders of $150 or more ship free within the continental U.S. with a shipping time of approximately 5 - 10 business days.
When you receive your purchase, please inspect the packaging. If you see any rips in the plastic or cardboard or see any other shipping-related problems, please describe what you see on the bill of lading before you sign it, ask the driver to sign it, then call us immediately.
Packaging - Our products ship without the use of plastic wrap in the shipping carton. If you would like a little extra protection, you can contact us prior to shipment to request your items be placed in a biodegradable bag.
Lead Times - Our lead times consist of the amount of time needed to make your product, as most of our items are handmade to order. This does not include the time for shipping or delivery. In some circumstances, scheduled delivery dates may be rescheduled due to shipping delays or staffing shortages.
For in-stock items, the current delivery time frame is 3-10 days. For items made-to-order, lead times vary from 1-4 weeks depending on the product. You can check specific product lead times on the product page or by contacting us.
International Shipments - Customers are responsible for all duties, taxes, and import fees charged by their country. For orders to Canada, we include appropriate NAFTA Certificate of Origin documents for items we manufacture. Estimated shipping charges are paid at time of order. If actual shipping cost exceeds estimates, we will contact you to collect payment for additional shipping costs prior to shipment.
